Zalora, well known amongst many shoppers is part of the Global Fashion Group and a fashion retailer carrying more than 500 international and local brands in the Southeast Asian region. They carried womenswear, menswear, children wear, fashion accessories and many others. To keep up with the technology, they provide a unique shopping experience through their extensive product ranges and social networks to connect with people. Till date, they have more than 5.5 million followers in Facebook and 129,000 followers in Instagram. Shoppers can easily get in touch with Zalora from the comfort of their home, mobile application and pop-ups stores organised by Zalora.
Zalora Singapore has 30-days return policy, free delivery services and cash on delivery for their customers. The free exchange and returns/refunds method is seamlessly easy done in 4 easy steps. Customers simply need to fill the return form found online, pack their items, drop off at the nearest post office and wait for the email notification from Zalora. Some things to note: the receipt must be within 30 days from the purchase date, the invoice must be evident, the packaging should be in original format; the tags and condition must be original and not be torn. Zalora’s return tracking policy allows shoppers to track their parcels when the items have reached the warehouse.
Zalora provides free delivery services when shoppers spend a minimum amount else it will be the standard shipping fees of $4.90. The express delivery comes in place when customers pay a delivery fees of $8.90 to ensure a fast delivery. If you are wondering how fast it is, you can receive the item within the next working day if the order is placed before 8pm, else it will be the next working day. What’s more, Cash on Delivery and all payment methods are acceptable.
During festive periods, Zalora’s promotions are something you should be looking out for.
Under the main page of the site, shoppers can see different promotions in store such as the special offers and hottest deals. Also, shoppers can look out for new featured items and new promotions. Some other interesting promotions include having to partner with food and clothing retailers whereby a minimum spending is required to be entitled for the discount. The Zalora Affiliate Program enables shoppers to get commissions whether they are an existing customer or new customers by recommending Zalora products to other shoppers who purchase the products. The commission varies from 5% to 12%. New shoppers get to receive $15 vouchers when they subscribe to Zalora’s newsletters.
The Zalora E-Gift Card can be a little treat to your family and loved ones when purchased, you can select in values of $30, $50, $80, $100 and more. The gift card code will be sent to your email after paying via paypal or credit card within 1hr of approved payment. You can easily forward the email after that. The validity of the E-Gift Card is 1 year and is non-refundable.
What makes Zalora’s site user friendly is the fashion glossary and the product index that shoppers can navigate and search for their preferred items while selecting different category choices. The Thread by Zalora are stories you can read and be part of the fashion community. Soon, you will be dressing up well to be a fashionista. The wide range of fashion clothing will delight you so start signing up an account and shop at Zalora now.