AliExpress is a subsidiary online retail service targeting international market buyers such as the US, Russia and Spain and are owned by Alibaba. AliExpress sold almost everything from ladies’ clothings to handphone accessories to toys to home uses and to health-related products. The navigation of the main website was simple such that you can search for the items you want easily.
When it comes to building customer’s confidence and ensuring a place in customer’s heart, AliExpress showed no mercy in their buyer protection. With this protection you can be assured that the items’ description is the exact as what they received and be received timely. The guarantees come in 2 types, basic guarantees and advanced guarantees.
1) Refund guaranteed when items not received or being described as mentioned
2) On Time delivery where items are received on time
1) One year guarantees for every phone sold which applies only to some countries
Some customers may be concerned transacting with AliExpress due to security. We understand that all information is kept confidential and secured by Verisign SSL encryption. In terms of the refund policy, customers can open a dispute provided the goods are not received on time or not in good condition. The duration to settle between buyer and supplier takes about 15 days. If not settled, the issues are taken over by the AliExpress Dispute Team.
What we loved about AliExpress’s shipping methods is the wide shipping options and the convenience of it. Suppliers need not worry too much as they have options (just to name a few) such as FedEx, DHL, Singapore Post, China Post Registered Air Mail to select from.
You can obtain AliExpress’s coupons through participating in Alibaba.com promotional programs and any Alibaba related websites as well as in their social media. The coupons come in the form of AliExpress Coupon and Seller Coupon. You may be wondering what are the differences? The former is from AliExpres.com and customers can use it on any regular price items whereas the seller coupon is only applicable in the seller’s store. The coupons are usually for regular price items and have minimum purchase requirement. Whilst they have expiry date, it’s better to check and use it before the expiration. All coupons are not exchangeable for cash and not transferable.
We can’t help but to exclaim on the different types of promotion/deals/sales offered by AliExpress on categories such as electronics, sports equipment, fashion and more. Too many for us to name it. Some notable ones are the flash deals indicating time limit and the number of customers who have purchased on the items. The feedback of the item can be read after other customers received it and posted their feedbacks. Promotions are usually launched with limited duration to purchase the items. How much price discount can you expect? It can be as much as 50% depending on each product. Save more with coupons, look out for it! For some promotions, there is US $1 off with no minimum spending, US $2 off with order of $15 of more, US $3 off with order of $35 or more.
You can save some cash on their purchases through the AliExpress’s mobile application. Some ways to download the app via App Store through your iPhone and iPad; Google play through android phone; AliExpress QR code. For new users, there is US S$4 off when orders are above $5.
AliExpress provides information on the latest trending styles in their products for any age and target groups if users are interested in finding out the latest items.
There’s so much to explore and shop in AliExpress that we do not how to begin with. It is always easy to start narrowing down the categories and proceed from there. In no time, you will be adding your products to the shopping cart with ease.